FAQs

SaaS
  What is SaaS?  
SaaS stands for Software as a Service model- where a software vendor develops a web-based software and hosts and operates (either independently or through a third-party) the application for use by its clients over the Internet. Clients do not pay heavy upfront charges and instead pay subscription fees for using the software. 

  What are the benefits of SaaS?  

The benefits of SaaS are

 Cost savings Focus on core / strategic Best practices deployment Reduced time-to-market
• Reduced IT investments
• No maintenance costs
• Reduced TCO & faster ROI
• Improved business process
• Enhanced reliability
• Scalability
• Faster deployment time
•Easy adoption
       
  What are the differences between SaaS and conventional model?

Conventional ERP

SaaS Model

High capital expenditure

No capital expenditure

Direct & indirect investments

No investments

Ballooning costs

Low-cost subscription model

Long implementation time

Implement in days or weeks

Rigid

Scalable

Limited access

Anytime, anywhere access

Upgrades at extra cost

Free upgrades

Limited licensing

Flexible licensing

HRMantra software and services

 
What is HRMantra software On Demand service?
HRMantra is India’s 1st fully web based HR & Payroll software to be offered on SaaS. It is India’s most comprehensive such software. It is delivered as a subscription service, giving real time access to business information, at the click of a button. It is so easy that within 1 click from just 1 main portal page, a user can get into his desired page. It requires minimal training and can be accessed from anywhere.
  
HRMantra on demand HR & Payroll software automates all such business processes. In this model, no software is required at your end. All you need is an internet connection


   
 What are the benefits of HRMantra software?

The benefits of HRMantra software include

 Robust growth

·  End-to-end automation helps you focus on growing your business
·  Complete visibility enables quick & smart decisions

Better management

·  Ensures access anytime, anywhere
·  Supports regulatory compliance
·  Enables delegation & improves control

Cost savings

· No Capital expenditure. Minimal operating expenses only
·  Start with what you need and scale as you grow
·  Maintenance free - technology upgrades & data
·  Dramatic reduction in recurring IT costs

Increased profitability

·  Enhances visibility & ensures optimal utilization of materials, machinery & manpower
·  Maximizes on opportunities
·  Reduces business cycle time
·  Optimizes working capital


 What are the modules of HRMantra software?  

The modules are

  • Core
  • Staffing
  • Induction
  • HRIS
  • Projects
  • Attendance
  • Leave
  • Claim
  • Payroll
  • PMS
  • LMS

We have also recently developed a Sales CRM software.

 
 
  How quickly can businesses benefit from HRMantra software  
Companies can start benefiting from HRMantra software in very a short time due to lower investments and minimal implementation times. HRMantra software adapts to changes.
 
 
 
  Is HRMantra On demand software too expensive?  
The option of running own IT department is extremely expensive. HRMantra on demand software comes without infrastructure costs, technical resource costs, AMC and other hidden costs normally encountered in a conventional ERP. The customer pays a nominal subscription for availing the service. Hence, HRMantra software provides high predictability and is very affordable.

 
 
 
  Can HRMantra software be customized?
Yes, HRMantra software can be customized. HRMantra software has all the features required to run an organization; if customization is required, we do it.

 
 
  Is HRMantra on demand software version specific?  
No, HRMantra on demand software is not version specific. Whenever new features are released or added it is immediately updated into the existing system and made available to all the clients.

 
 
 
  How long would HRMantra on demand software be usable?  
HRMantra on demand software is an evergreen solution that changes as your business changes. It get continuously updated of new features / modules 

 
 
 
  What do I need to get started with HRMantra on demand software?  
All you need to have is a PC with an Internet Explorer version 6.0 and an internet connection. 

 
 
Security
  How safe is my data when I use HRMantra on demand software?
Your data is extremely safe. HRMantra server is hosted in India’s most reputed datacenter in Mumbai which is certified for ISO 27001 standards which is the highest international standard for data management and security.

 
 
  How safe and reliable is the communication backbone?
The communication is through noted service providers, who are also servicing the likes of standard core banking solutions of other software. With the main service and a hot back up (like Leased Line and ISDN), it is extremely safe and reliable.

 
 
  What security does HRMantra provide?
HRMantra utilizes some of the most advanced technology for Internet security available today. See Security

 
 
 

How can I be sure my data is secure?

When you log in, the URLs used to access your data are all preceded with https:// instead of http://, which indicates that a secure connection has been established. Furthermore, whenever your password is changed or reset, or when you log in from a computer you have not used to access HRMantra before, you may have to activate your computer to successfully log in to HRMantra. Activating your computer allows HRMantra to verify your identity and prevent unauthorized access.

 
 
  How can I be assured my data will be kept private?
We are committed to keeping your data private and secure. For a greater understanding of the legal obligations HRMantra.com adheres to regarding data privacy, refer to the Privacy Statement, as well as the HRMantra SaaS subscription agreement. You can view both items by clicking the relevant link at the bottom of any HRMantra website page within Privacy Policy link.

 
 
  Does HRMantra.com use my data for internal uses?
No. As outlined in the Privacy Statement, HRMantra.com does not review, share, distribute, print, or reference your data except as provided in the HRMantra.com Terms of Use, or as may be required by law. For exact information, refer to the Privacy Statement, as well as the Terms of Use agreement. You can view both items by clicking the relevant link at the bottom of any HRMantra website page within Privacy Policy link.

 
 
  What happens when the system goes down?
HRMantra.com has built redundancy into all systems to minimize any system failures that could be perceived as customer outages. All components of the system are proactively monitored and managed such that faults are detected before system outages. We realize that there may occasionally be system outages due to issues beyond our control. We have established numerous escalation procedures to notify the proper personnel in the event of any system outage, and remedy any issues as quickly as possible.

 
 
  How can I be sure my data won’t be lost?
We back up your data with a variety of methods to ensure that your organization does not experience any data loss. Every night all data is backed up to a separate backup server and high speed automatic tape library. In addition, the Data center at Mumbai is ISO27001 Certified which signifies highest data security standards world wide and earthquakes resistant.

 
 
  Can I house a backup of my data at my own site?
In order for you to house your own data, it would require you to own an SQL license, database hardware, application server hardware, and application server license, and also have an SQL DBA on staff. In order to keep administration and overall total cost of ownership down, we handle all of this for you. However, you can sign up to receive monthly backup files of your HRMantra data

 
 
  Will I see a degradation in performance as HRMantra’s subscriber base grows?
No. We are very conscious of performance and have designed the service to be scalable in such a way that we can constantly stay ahead of customer demand. We have incorporated multi-threading technologies in our software to speed up various processes and reports generation capabilities and during such processes the normal user does not see any dip in the response time. In addition, the facility that houses our servers provides us with guaranteed bandwidth, which we can increase as needed.

 
 
  What are the benefits of having the server at an ISO certified Data Centre?
The benefits of having the server at ISO certified Data Centre are
  • No IT setup / EDP required
  • No Annual Maintenance Costs ( AMCs )
  • No more software and hardware upgrade headaches
  • Standby technical resource not required
  • Up-to-date on the latest technology
  • Assured availability
   
Implementation
What is the Implementation Methodology followed by HRMantra to implement HRMantra on demand software?
HRMantra software has got a defined methodology and a set of guidelines that enable smooth and quicker implementation. The process has matured over the last 14 years in which we have spent over 700 man years on it.
 
 
 
  What is the support mechanism?
We offer support thru telephones, email and online thru internet. Issues can be logged on to a Call Tracking System and based on the severity of the issue due priority will be given.
 
 
 
 
 
Getting Started
What browsers does HRMantra support?
We support Microsoft® Internet Explorer version 6.0 or above. Regardless of which browser you use, JavaScript must be enabled, and SSL v3 and 128-bit encryption must be available in your browser.

 
 
What languages does HRMantra support?
HRMantra supports as of now only the English Language

 
 
What is the job of the administrator?
If you are assigned to the Administrator profile, you are responsible for setting up your online "organization," which means adding users and configuring and customizing the system for your needs. This task is usually completed in a short time

 
 
How does HRMantra handle territory management?
HRMantra’s role hierarchy allows you to manage the roll-up of information among your company's territories. The hierarchy structure is not based on traditional titles, but rather on a hierarchy of roles. Multiple people with different titles can be assigned to the same role. Users always have access to the data that is owned by or shared with users assigned to roles below them in the hierarchy. A user’s role also determines which data is accessible to him or her in forecasts.

Note:

Your role hierarchy interacts with your organization’s sharing model to determine exactly what information a user can see, given the sharing setting is selected to use hierarchies. For forecasts, a user’s role always determines which information he or she can view, regardless of the sharing model. Likewise, in a Private sharing model, a user’s role determines his or her access to other users’ data. However, in a Public Read/Write or Public Read Only organization, users can view (and edit, for Public Read/Write) information of all other users, in addition to having access to the data of users below them in the hierarchy.

 
 
Can I do a mail merge with my data?
Yes. HRMANTRA has letter template designer and through this you can create any letter templates and can use mail merge facility to send an email.
 

Most referred HR Software

4.6 (56)

Most referred HR Software

4.6 (56)

Free Demo

Nilesh Mistry

Company Size: 51-200 employees

Good HRMantra Payroll Software

Overall good online payroll system. Adequate customer support. Timely resolution of queries by support staff. Leave module is good. Overall good payroll system

Pankaj Pandare

Company Size: 201-500 employees

Best HR Software in the Market!!!

Great software for automation. Companies should opt for HRMantra if they are looking to automate their HR processes as with various reports in any given module no one can go wrong. There are hundreds of report which we can choose from or else we can create our own reports as well. Service provided by operations team is also very time efficient.

Bhakti Sanghvi

Company Size: 51-200 employees

User Friendly & Reliable

Overall a good software for Attendance Tracking. Have not used HR Mantra for Payroll Processing. will recommend to be used for Attendance process. good all time customer support. All queries are resolved on time.

Sunetra Maity

Company Size: 51-200 employees

Best payroll sofware

HR Mantra is the best software, as far as payroll is concerned it is very easy to process, overall it is best software to use and to recommend anybody. They have very good customer supportive team who timely replies to the queries and give the appropriate solutions.

Mohanrao

Company Size: 201-500 employees

Its an intutive software

HR Mantra is very user-friendly. I'm still getting familiar with a lot of the features but I have not found anything to this point that is overly challenging or difficult to get understand. I like the way HR and Payroll sync, which eliminates double entry The key reason we've stayed with this system is that it provides automatic calculations of paid time off based on a formula we set up, automatically changing accruals on employee anniversary dates. HR Mantra also allows us to easily calculate PTO that will be earned through the end of the fiscal year since we allow staff to schedule (and generally use) PTO in advance of accrual.

Philip Tayde

Company Size: 201-500 employees

Happy we choosen HRMantra

The interface of HR Mantra is simple and straightforward and does exactly what we need it to do. If a mistake is made it is easy to go back and fix. Such as payroll if a cheque was done incorrectly all you have to do in adjusting the cheque to fix. The terminology used in HR Mantra is also very user-friendly so that non-professionals and users without bookkeeping experience can understand it. The speed of the actual accounting software is fast. I have never worked with a vendor who was so organized and supportive of us reaching our goals. There was never a gap when we needed help--calls and emails HR Mantra always returned promptly.

Anibha Tulsian

Company Size: 11-50 employees

Best Payroll Management Software

Long association with Pankaj & his entire team, wish HR Mantra team All the Best and looking forward for HR Mantra to be one of the Best Techie HR & Payroll Software.

Sunil Kadam

Company Size: 1-10 employees

User Friendly

HRMantra Has interactive and in-depth report designer help us to create a reports in just tip of fingers.

Vijay

Best part of "HRMantra" is Highly Customized Reports. HR activities are now fully automated. A must use Software.

"HRMantra" has tremendous User Interface. Managing Employee's activities is very easy now with this tool. The most amazing features is Report Generation. It really has very highly customized reports features which has helped us a lot. Appreciate the support too.

Sukhwinder Kaur

Company Size: 201-500 employees

User Friendly HR Mantra

Our employees and HR Team is happy using the system. Few modifications in the systems in terms of accuracy of reports and dashboard will give a competitive advantage over other such software in the industry. Organisation Structure - HR Mantra must work on the Organisation Structure, the current organisation structure do not provide the right information (Can be developed in New Implementation). Dashboards / Reports: HR Mantra can work on the Dashboards / Reports in a way that Salary / CTC can be hidden from various admin owner and be reflected only to some and on the correctness. User Need: System is developed in a way to accommodate the majority needs of any business.

Kiran

Company Size: 51-200 employees

HR Mantra is a good HRMS

HR Mantra is a good HRMS with good customer support. Team is very supportive and flexible in timelines. Suggest to develop more features and modules for a complete HRMS package.

Miken kansara

Good HR mantra Software

Such a nice software and all module designed very superb. Easy to understand and operate. And HR mantra support team also having a quick response to their clients.

Sadhana Gupta

Company Size:201-500 employees

Very good software

We are using this software for more than 10 years. Its value for money. If anything you require is not there, they hear you out and create the same.Software is very user friendly. Everything is available on it. Suggestions are taken very positively. Good and helpful staff.

Nimit Chokshi

Company Size: 201-500 employees

Happy to have HRMantra

HR Mantra is very user-friendly as we have used only HRIS, Attendance, Leave and Payroll Modules. I'm still getting familiar with a lot of the features but I have not found anything to this point that is difficult to get understand. The interface of HR Mantra is simple and straight forward and does exactly what we need it to do.

Rahul Singh

Company Size: 501-1000 employees

Excellent support

Would recommend more features to be added and some module to be updated as per the requirement of customer. Support process to be more simplified and supportive.

Sanjay Anchan

Company Size:1001-5000 employees

HRMantra is Best Software

HR Mantra is the best software, overall it is the best software to use and to recommend anybody. They have a very good customer support team who replies to the queries and give the solutions. We are using Core, HRIS, attendance, leave, pms module in our organization.

Joe

Company Size: 51-200 employees

Very Good Software.

We are using this software more than 10 years. This software is really good and very easy to use. Attendance and Leave module has many option to personalize which is helping to fulfill our requirements.

Nailesh

Company Size:201-500 employees

Best Software

HRMantra is amazing software to make your HR single window solution and be tension free to calculate leave and all. "Single line every HR Person have try it."

Novacare

Company Size:201-500 employees

User friendly Software.

Overall it is excellent software, very easy & handy to use but we are expecting quarterly or half-yearly visits & training, so that it is easy to handle & which will save time because for every small issue we have to keep on calling you. So looking forward to your positive response & thank you for all your support.

Supriya Shetty

Keep up the Good Work.

Best Software

A time-saving software that helps to ease the attendance & salary related task. Good support from the SPOC. Constant Follow up until a raised query is resolved. Easy access to team members. Continue the good work.

Kumar Krishan

Company Size:501-1000 employees

Good HR Mantra Software

Nice Customer support Good teamwork. Using the software since 3+ years. Friendly with user. After using the software we are able to reduce the paperwork by 90% in HR Department. The best part is the customer support.

Sumit Mittal

Company Size:1001-5000 employees

Automation powerfull software

Ease to daily HR operation, Enhance the digitization in employees data, Reduce timing in huge exercise i.e. Monthly payroll, Leave, PMS, Confirmation. Analytics tool to help in employee data management.

Arpita Gurav

Company Size:501-1000 employees

Would definitely recommend HR Mantra to others as well.

Would definitely look forward to work with HR Mantra team if they maintain the consistency of providing good back end support, resolve the queries in time. Right now as an end customer really feel very happy and would definitely recommend HR Mantra to others as well.

Kadam Pravin

Company Size:201-500 employees

User Friendly & Easy to Understand .

Overall Satisfied, enjoying the software.No complain till now, help us to get various reports in no time, Tax Calculation is the best part of the software.

Shweta Vasagadekar

Company Size:501-1000 employees

Overall a good system for Payroll.

Overall a good system for Payroll, still not used the other modules, but soon to implement the same. Good Technical support from Mr. Ajinkya and team, Thanks to Mr. Harish Dhar for introducing such good software.

Reeba Benoy

Company Size:201-500 employees

User friendly & prompt customer service

User-friendly, prompt customer support from the SPOC which we are handling. Its more than one year we are working with them. Mobile app is also good for our site employees.

Bodhisatwa Joarder

Company Size:501-1000 employees

Strong HR Operation System

It is a system which helps HR personnel to work easily. Solutions are ready for every problem. All the supporting stuffs are well mannered and likes to hand hold the customers.

Sunil Kumar

Company Size:1001-5000 employees

HRMantra is a good and user friendly Software.

Being HR of a company I found HRMantra Payroll with all options required by an HR Team in a big organization. It is a useful system and decreases the dependability on huge manpower. The thing of concern is only it should be maintained properly from the Initial stage. Then on times, you need not to think while processing reports for any HR function.

HO Amrit

Company Size:501-1000 employees

payroll processing made easy.

Support is good, software is easy to use, and special thanks to Ms. Sanika & Unnati Maam. Payroll is easy to process and software is configurable according to our requirement, one of the best HRMS software.

Manu Chaturvedi

Company Size:501-1000 employees

HR Mantra is user Friendly & very good software for payroll processing.

HR Mantra is a very good Software for Payroll. Sanika provides us a very good Support for all query. HRIS/ Attendance/Core/Payroll all modules are very good for the HR processing.

Anagha Guha

Company Size:11-50 employees

One of the most user friendly HR software

Easy to customize and use, one of the most user-friendly HR software I have used. All HR processes are mapped and is suitable for small & medium enterprises.